Terms of Service

By using our website, services, or contacting us for assistance, you agree to follow these Terms and Conditions. Please read them carefully. These terms explain your rights and responsibilities when using our services and they are written to be easy to understand for seniors and all users.

We provide independent, third-party support to help you understand and manage your utility accounts, including explaining bills, providing guidance on suppliers, setting up reminders, assisting with new connections and offering technical support for forms and online accounts. We are not affiliated with any utility company, lender or government agency. We do not make payments on your behalf and you are always responsible for paying your utility bills directly to the utility provider.

Our services are intended for adults seeking help with utility accounts. By using our services, you confirm that you are at least 18 years old and legally able to enter into an agreement.

You agree to provide accurate and truthful information when requesting our services. You are responsible for maintaining the security of your personal login information and accounts. You must not use our services for any illegal or fraudulent purpose.

All fees for our services are clearly listed on the Pricing page. Payment for services must be made according to the plan you select. Monthly subscription plans continue until canceled by you. We do not guarantee results, refunds or utility payments, our role is to guide and assist.

BNDL Services provides guidance and assistance only. We are not responsible for any errors, omissions, or decisions made by utility providers. We are not liable for missed payments, late fees or other charges that result from actions taken or not taken by the utility company or by the user.

Our services are provided as without warranties of any kind. While we aim to provide accurate guidance, we cannot guarantee results or that all information is error-free. Your use of our service is at your own risk.

All information you provide is collected and used according to our Privacy Policy. By using our services, you agree to the collection and use of your information as described in that policy.

We may suspend or terminate your access to services if you violate these Terms, provide false information or engage in illegal or abusive activity. You may cancel any subscription plan at any time, but any fees already paid are non-refundable unless required by law.

We may update these Terms and Conditions at any time. Updated terms will be posted on our website with the new effective date. Continued use of our services constitutes acceptance of the updated terms.

These Terms and Conditions are governed by the laws of the United States. Any disputes related to our services will be resolved in accordance with applicable U.S. law.

If you have any questions, concerns or requests regarding your personal information, you can contact us directly at support@bndlservices.com or call (800) 552 2489 Our team is ready to answer your questions, explain how your data is used and make sure you feel safe and confident while using our services.

By using our services, you acknowledge that you have read, understood and agree to these Terms and Conditions.