BNDL Services

(800) 552 2489‬

BNDL Services

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Support Services

  • Simple, reliable help for seniors managing electric and gas accounts
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BNDL Services is an independent customer support provider. We are not a utility company and are not affiliated with utility providers or government agencies. Customers purchase customer support services from BNDL Services. BNDL does not collect, hold or transmit utility payments. Customers pay their utility providers directly.

Account Information Review

We help customers review account information and understand statements, notices, fees and account activity.

Online Account Assistance

Step-by-step assistance navigating customer portals, locating documents and understanding account settings.

Administrative Assistance

Help organizing account information, completing routine forms and preparing questions for the appropriate service provider.

Document And Notice Assistance

We help customers understand notices and organize important account documents and deadlines.

New Service Setup Guidance

We provide general assistance with understanding the information and steps involved when establishing or transferring a service account.

Customer Support Guidance

Personalized assistance for customers who need help understanding account-related information and deciding what questions to ask their provider.

Support That Fits Your Needs

Clear, simple plans to help you manage bills, stay on top of deadlines and get expert support whenever you need it.

  • Essential Support

For customers needing basic account support and guidance.

  • Essential Benefits

✅ One account information review

✅ Statement/document explanation

✅ Up to 30 minute support session

✅ Online portal guidance

✅ Identifying questions or discrepancies

✅ Follow-up summary

$85/One time fee

  • Get 10% Off Your First Service $76.50
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  • Advanced Support

For customers needing detailed support and multiple account reviews.

  • Advanced Benefits

✅ Up to 2 account reviews
✅ Detailed account information review

✅ Document and notice assistance

✅ Priority phone and email support

✅ Up to 45 minute support session

✅ Understanding account options

$165/One time fee

  • Get 10% Off Your First Service $148.50
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  • Premium Support

For customers needing comprehensive account support and detailed assistance.

  • Premium Benefits

✅ Review of up to 5 utility bills
✅ Detailed analysis and savings tips

✅ Account discrepancies and next steps

✅ Detailed usage and cost information
✅ Up to 60 minute support session

✅ Priority support and dedicated rep

$285/One time fee

  • Get 10% Off Your First Service $256.50
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Get Help With Your Bill